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Outside Services (Bag Staff)
Lake Merced Golf Club
Summer/Fall 2024 | San Francisco, California
Overview
Working at Lake Merced Golf Club provided me with invaluable experience in high-end hospitality and customer service. This role allowed me to interact with a diverse range of club members and develop professional communication skills, particularly when working with high-profile clientele. The experience enhanced my ability to provide exceptional service and build lasting relationships.
Key Responsibilities
- Provided exceptional guest services to club members and built strong relationships with both members and colleagues
- Gained valuable experience in customer service and developed a professional demeanor, particularly when interacting with high-profile clientele
- Assisted with golf bag handling and cart operations
- Maintained club facilities and equipment to ensure premium member experience
- Collaborated with team members to ensure smooth daily operations
Skills Developed
Service Skills
Hospitality
Customer Service
Professional Demeanor
Facility Management
Soft Skills
Communication
Relationship Building
Professionalism
Teamwork
Attention to Detail